As your State Senator, I strive to help ensure that state government is accessible and responsive to you, my constituents. Should you experience problems dealing with state agencies, my office is happy to help constituents get timely and fair consideration.
I am able to help in several ways. I can direct you to the correct state agency with your question or issue. I can make an inquiry on your behalf about the status of your pending case before an agency. I will try my best to help you navigate the often confusing network of state government and get you the best service possible. Please note, however, that my office cannot offer you legal advice or get involved in any pending litigation.
Casework Requests
When making a request for casework, it is important that you include as much information as possible regarding your case. This includes:
- A detailed description of your case, including steps taken thus far, agencies and state individuals involved or consulted, and what you would like our office to help you accomplish.
- All necessary documentation and case or identification numbers (including your Social Security number if applicable), as well as your full name, address, phone number and email address.
You can make a request by mail, e-mail, or fax. Please see the contact information listed below:
Address:
Senator Susan Fargo
Room 504
State House
Boston, MA 02133
Fax: (617)-626-0898
Email: Susan.Fargo@masenate.gov
Information
My office can be a valuable source of information on state services for constituents. Please click the following links for information on some popular state services:
Tax Resources (State and Federal)
Senior Circuit Breaker Tax Credit – tax relief for seniors
MassHealth – low-income subsidized health insurance
Mass Health Connector – Find affordable health insurance
SNAP Benefits (formerly food stamps)
MADIL: Information for seniors and those with disabilities
Citation and Resolution Requests
My office can obtain official Massachusetts State Senate citations and resolutions on behalf of district residents. Please include all relevant information regarding the nature of the request and the recipient when you submit your materials. Be aware that procuring citations and resolutions take time, so please make your request at least two weeks in advance. Please email my office scheduler to make a request.
Appearance invitations
I enjoy attending meetings and events in my district. Please direct invitations to district events to my office scheduler. Be sure to include a your name and contact information, a brief description of the event, including the location, date and time.
